Human cognition expressed through symbols, wins over the physiological process of response. Conventional ways of communication are facing challenges from upcoming technological devices. The extent of human dependence on present day technology regarding communication is studied. The study is an attempt to establish a relationship between human thought and society in relation to mobile phone. The users give priority to the utilitarian factor regarding communication. Verbal communication was preferred over the non-verbal for the option of direct contact. Technical non-verbal ways of communication sometimes are less preferred as emotion acquires a space within cognitive sphere of communication. Communicating with the other world is so important that the users are ready to purchase a phone even from a low income. As verbal communication is preferred, users choose user-friendly handsets. They like to call a person rather to send SMS. Occupation and gender variation in all the parameters of study are also considered.